Our Response to COVID 19

Mar 20, 2020 | Sundara Senior Living - Memory Care

Keeping Everyone Safe

If you know Sundara, you know what matters to us: our residents, their families and our staff. So during this trying time, we wanted to let you know the measures we are taking to ensure the well-being of everyone in our extended community:

1) We are following all of the latest CDC Guidelines for Long Term Care, Texas Health & Human Services (THHSC) and the Texas Department of State & Health Services (TDSHS)

2) We have adopted routines in light of restricted visitor access, including:

    • Coordinating with families approved types of visitation with safety requirements enforced
    • Using Facetime to regularly connect with families face-to-face
    • Expanding our suite of in-house activities and entertainment
    • Providing our residents with an additional level of protection through scheduled Telehealth sessions when possible in lieu of doctor visits
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3) We have instituted strict protocols governing hygiene and have instituted additional sanitation practices to our standard practices including the use of UV-C light in combination with hydrogen peroxide to provide further protection to residents and staff.

Tours & Admissions

Although we are highly limited in ability to conduct on-site tours, our staff are available to discuss Sundara and the needs of your loved one.
 

Current Family Updates

Although Virtual Visits continue and are available, we are excited to assist you with scheduling your In Person visits! 

Virtual Visits are encouraged!

Although we are passed a major hurdle with the pandemic, please know we are still under limited visitation restrictions by the Texas Department of Health and Human Services and require pre-schedule appointments. We greatly appreciate everyone’s dedication and commitment to keeping residents safe from the impact of COVID-19.

Community team members understand these are difficult times and greatly appreciate everyone’s dedication and commitment to keeping residents safe from the impact of COVID-19.

Connect with Us!

We encourage you to visit our Facebook page to see some of the activities happening during this difficult time. In addition, we have multiple videos of events and family testimonials!!
Let’s be honest. Senior care has increasingly become a business. A formula really, with frequent changes in ownership and management, slick marketing pitches, poor care quality, high staff turnover, and a corporate approach that treats residents like a commodity. Sundara is locally owned and operated by a team focused on making a difference; a real difference that families and their loved ones can appreciate. We are not in the business of selling fancy real estate with hyped-up programs and spa services. We don’t provide care from a menu. We don’t have a slew of add-on fees or upcharges. What we do have is a team of owners that share a 12-year history together and unmatched levels of accountability, consistency and flexibility. We also operate from a simple care philosophy based on the premise that residents are a part of our family…NOT a commodity. We look forward to getting to know you and your family. Real care by real people for real families.
Let’s be honest. Senior care has increasingly become a business. A formula really, with frequent changes in ownership and management, slick marketing pitches, poor care quality, high staff turnover, and a corporate approach that treats residents like a commodity. Sundara is locally owned and operated by a team focused on making a difference; a real difference that families and their loved ones can appreciate. We are not in the business of selling fancy real estate with hyped-up programs and spa services. We don’t provide care from a menu. We don’t have a slew of add-on fees or upcharges. What we do have is a team of owners that share a 12-year history together and unmatched levels of accountability, consistency and flexibility. We also operate from a simple care philosophy based on the premise that residents are a part of our family…NOT a commodity. We look forward to getting to know you and your family. Real care by real people for real families.
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