Keeping Everyone Safe

If you know Sundara, you know what matters to us: our residents, their families and our staff. So during this trying time, we wanted to let you know the measures we are taking to ensure the well-being of everyone in our extended community:

1) We are following all of the latest CDC Guidelines for Long Term Care, Texas Health & Human Services (THHSC) and the Texas Department of State & Health Services (TDSHS)

2) We have adopted routines in light of restricted visitor access, including:

    • Coordinating with families approved types of visitation with safety requirements enforced
    • Using Facetime to regularly connect with families face-to-face
    • Expanding our suite of in-house activities and entertainment
    • Providing our residents with an additional level of protection through scheduled Telehealth sessions when possible in lieu of doctor visits
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3) We have instituted strict protocols governing hygiene and have instituted additional sanitation practices to our standard practices including the use of UV-C light in combination with hydrogen peroxide to provide further protection to residents and staff.

Tours & Admissions

Although we are highly limited in ability to conduct on-site tours, our staff are available to discuss Sundara and the needs of your loved one.
 

Current Family Updates

  1. Please coordinate with staff when sending packages and gifts for residents. Given the COVID-19 concerns, we want to take all necessary precautions to safely deliver items.
  2. Contact the community to coordinate and schedule approved visit types.
  3. Please refrain from attempting unscheduled window visits with residents in the community. Given the nature of the disease process, residents may not understand why a loved one is not able to come in and can lead to resident distress.

Virtual Visits are encouraged! Sundara staff are continuing to coordinate times you can meet with your loved ones. Community team members understand these are difficult times and greatly appreciate everyone’s dedication and commitment to keeping residents safe from the impact of COVID-19.

Connect with Us!

We encourage you to visit our Facebook page to see some of the activities happening during this difficult time. In addition, we have multiple videos of events and family testimonials!!